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Headset socket/jack is not working..headset cannot detected

Che24
Visitor

Headset socket/jack is not working..headset cannot detected

It started when im gonna use my radio,when i inserted the headset its not working.i jave tried my music list  the sound came out from the cellphone speaker not with the headset. I checked the sony services forum,i tried all their suggestions but still not working. I cannot use my headset evem other headset brand.

1 REPLY 1
ChloeS
Contributor

Hi @Che24,

Welcome to the community Slightly_smiling_Face

Sorry to hear about that Slightly_frowning_Face you said you have tried everything, what have you tried? Have you cleaned out the headphone jack with a q-tip incase there is something affecting the connection and tested the phone in safe mode

Let me know.