forgot password

[MC_Neto]

am trying to use ggogle account but it doesnt recognize my device

[Daniel1]

Hi @MC_Neto, I'm sorry to hear about that.

If i understood you correctly, you have forgotten your lock screen password on your phone? If so, I would recommend you to try a software repair using Xperia Companion. However, please be aware that this will erase your personal data in your phone. 

Please get back to me if your question was referring to another type of password.