Disconnecting bluetooth device resets phone profile (i.e. Silent - Priority - Sound)

[daherlihy]

I've recently noticed that whenever I disconnect my bluetooth device from my phone, it changes back to the default volume on Sound, rather than staying on Silent or on the lowest volume I had set on the Sound profile when I connected the bluetooth device.

I've come into work on a few occasions after disconnecting my bluetooth headset, only for the phone to ring when a call comes through, despite having the phone on Silent before leaving the house when I connected the headset ...

Two questions:

1. Is this a known issue?
2. Is there a workaround? 

[rice_eater]

@daherlihy

Have you checked the Smart Connect app to see if it's set to change your volume/sound profile on bluetooth device disconnects?

[Christofer · Accepted solution]

Hi @daherlihy,

Like @rice_eater suggested, have a look in the Smart Connect app and see if you have an event enabled that might cause this behaviour.