Can't add IMEI Xperia Z3 Dual to account (D6683)

[bonifan89]

Hi,

I've been trying to add my d6683 Xperia Z3 Dual to my account but I get an error.

I've tried adding both the IMEIs but hey both don't work.

(Belgian Site)

[MarlonUk1]

what account?

[bonifan89]

To my sonymobile account. I want to enquiry the support because my headphone jack isn't working correctly, but I can't seem to add the IMEI when starting a support ticket.

[bonifan89 · Accepted solution]

Solution: Had to use my pc to register the IMEI. Turns out the mobile sonymobile.com websites has som issues with chrome on android.