Hi!I have sony z2 and when the screen has black backround a blue spot is marked at the right side of the screen.I don't think it is dead pixel but something else.My phone is under warranty,is someone else experienced with the same problem?What should I do?
In that case, it sounds more related to a hardware issue. I suggest that you visit nearest service center to have your phone examined by a technician. You can contact your local support team for further information about how to proceed with this in the best possible way: http://support.sonymobile.com/global-en/contactUs/
If I understand you correctly, you mean that the screen is still on and you have a black background? Does this dot also appear on a screenshot if you take one?
Yes the blue spot is seeing only if I have a totaly black picture, for example when I reboot the device and the Sony logo is showing.When I took a screenshot nothing is showing in the picture.
In that case, it sounds more related to a hardware issue. I suggest that you visit nearest service center to have your phone examined by a technician. You can contact your local support team for further information about how to proceed with this in the best possible way: http://support.sonymobile.com/global-en/contactUs/
