Join now - be part of our community!

Xperia backup

SOLVED
Andy2019
Visitor

Xperia backup

I do not have an "Xperia backup" section showing in my system settings menu on my new XZ3. I used to have Xperia backup enabled on my XZ1. Any ideas how to get this feature on the XZ3? 

1 ACCEPTED SOLUTION

Accepted Solutions
Jonas
Master

Hi @Andy2019, welcome to our forum!

The Xperia backup and restore feature was discontinued with the release of the Xperia XZ3, that is why it's not available in your device.

You can still use Xperia Companion on a computer to backup your data, or use the inbuilt Google backup that is found in Settings > System > Advanced > Backup.

I hope that answers your question!

View solution in original post

6 REPLIES 6
Jonas
Master

Hi @Andy2019, welcome to our forum!

The Xperia backup and restore feature was discontinued with the release of the Xperia XZ3, that is why it's not available in your device.

You can still use Xperia Companion on a computer to backup your data, or use the inbuilt Google backup that is found in Settings > System > Advanced > Backup.

I hope that answers your question!

Andy2019
Visitor

Thank you for your help 

Jonas
Master

@Andy2019, you're very welcome! Slightly_smiling_Face

Let me know if there is anything else and have a fantastic Thursday!

Oclair
Visitor

Sony has removed the function to backup my XZ3 from the Companion app in favor to the only backup option giving Google cloud my private data.

This is outrageous, we pay for this hardware.

Jonas
Master

Hi @Oclair,

When you try to backup using Xperia Companion, what does it say? It should only be the 2019 models that can't use Xperia Companion to backup and restore data, the Xperia XZ3 should still be able to do so.

Thank you!

profile.country.NL.title
Strampke
Expert

In settings->system->advanced you will find good old Xperia Transfer Mobile.