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Sony Xperia XZ Premium Won't Turn On

Helpmekim
Visitor

Sony Xperia XZ Premium Won't Turn On

Hello, yesterday I was out in the rain and I was on my phone (XZ Premium) and I thought nothing of it (I have a few cracks on the back of the phone from dropping it).

Later I came home and went on my playstation for a while, I noticed my phone was pretty hot in my pocket, but I thought nothing of it.

Later I tried to go on my phone and nothing! No led or any signs of life, I tried to reset it with the long reset, but nothing happened and I also tried to connect it to my laptop as there could have been a software failire, but nothing again! I tried to charge it and there is still no signs of life coming from it!

I just need an opinion l, is it water damaged or did it over heat for no reason? 

Would I need a new battery for it?

1 REPLY 1
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Strampke
Expert

@Helpmekim

First option is to cover the phone in a closed bowl or can with rice so that the device will dry on the inside.

Give it 24 hours or so.

Charge te battery and switch it on again.

Report back if this solved your problem