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com.android.phone stopped after oreo update

SOLVED
bradx
Visitor

com.android.phone stopped after oreo update

Greetings,

Days after I received the Xperia XZ Premium (G8141), the Oreo update was released for it. Ever since then, the moment that any application install/update/uninstall is complete, as soon as it's finished, <b>com.android.phone</b> will stop until relaunched, meaning no service at all, no signal, no network communication..

"Unfortunately, the process com.android.phone has stopped." 

In attempt to resolve this issue, I have removed the SIM card and gone into safe mode to clear all data (including cache) for the following applications:

Update service,
Package installer,

PacProcessor,

Package Access Helper,

fota update service,

ConfigUpdater,

Google Services Framework,

Phone,

Phone Services,

Phone and Messaging Storage,

Call Management,

Smart call handling,

Call Log Backup/Restore,

Calling name presentation provider,

SIM Toolkit,

SIM Detection,

SIM lock,

com.android.carrierconfig,

com.qualcomm.qti.telephonyservice,

com.qualcomm.qti.simsettings,

com.sonymobile.rcs.startup,

com.sonymobile.fota.service,

com.sonymobile.anondata,

com.quicinc.cne.CNEService.CNEServiceApp,

Please provide a solution for this issue, as I am highly reliant on my Xperia for a phone.

Anybody else having this issue or any luck eliminating it?

10 REPLIES 10
DeepakB18
Visitor

I have Sony Xpreia XA1 Ultra. Everything was good till then I installed Oreo updates. After that no network coming and even Sim Card also not getting connected. No mobile network.

What to do ? Please help.