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Anti Theft Protection Error

Imoonfire
Visitor

Anti Theft Protection Error

Heya,

I'm trying to give my old Sony Xperia phone to my friend. I have factory reset it and need to put my old account details into the phone to unlock it for him.

However i forgot my password so had to reset it.

I did this and i had the notification appear to wait 24 hours. This was 2 weeks ago. I check twice a day, turn the phone on and off, change Wifi, take out and put back in the old and new sim cards. Nothing helps.

Before this 2 week stint, i waited 5 days and eventually did another password reset in case it was bugged. which is what i am now 2 weeks into waiting for..

Something seems off... anyone know how to help me?

1 REPLY 1
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Uliwooly
Expert

@Imoonfire 

I'm sorry to hear that but you will have to contact Google directly