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Z5 (reboot itself)

Von
Visitor

Z5 (reboot itself)

My Z5 sometimes reboot itself like 2weeks now, 2-5 reboots per day. I've tried Safe Mode, Sony Companion Software Repair, No Sim and factory reset. Still it will randomly freeze itself then the red led light flashes. I did'nt even drop the phone since. My warranty will expire this January 12. Sometimes my wifi cant be turned on or off, it will just keep on loading or something. Seriously guys, what just happened?
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Uliwooly
Expert

@Megalodon

Hard to tell, you could test the phone without the SIM and SD cards for many hours and see if that's the cause, but it'll be wise to send it to your Local support to get it inspected. 

Von
Visitor

Tomorrow, I will. *sigh No Z5 this xmas, because the last time I sent this for a repair I waited a month because they need to mail this phone to Manila for the parts that they need. I guess Im back with my Sony Xperia SP. I bet you know me, uliwooly. This is my second account. Nevermind that.
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Uliwooly
Expert

@Megalodon

This is what I would do to narrow down the issue, repair the phone with XC > do NOT install any app > remove both SIM and SD cards > use the phone like that for many hours and see if you experience any reboots, if you do then send it in, if not then insert the SIM card and test it, then the SD card.