Join now - be part of our community!

Xperia u proximity sensor

alinee
Visitor

Xperia u proximity sensor

when I try to end a call, my xperia u continues with the screen off, I take away it's ear and the phone continues with the black screen. What is the solution?

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

Clean the proximity sensor area, if you have an extra film or protective case it might be blocking the proximity sensor, thus creating this issue. 

profile.country.GB.title
Uliwooly
Expert

If that doesn't work then repair your phone 

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget the Kudos