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weak network signal

9901110
Visitor

weak network signal

Hi everyone
I have XZ and i download the last update for my phone, but unfortunately the network signal is interrupting between time to time.
Please help me solve this issue.
Thanks

15 REPLIES 15
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Uliwooly
Expert

@9901110

Settings > about phone > status > signal strength > what do you see?

9901110
Visitor

I see this in photo
Screenshot_20161209-235253.png
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Uliwooly
Expert

@9901110

I'll have to wait for the picture to be approved

9901110
Visitor

Ok thanks 

The number for signal strength 

-67 dbm 23 asu

9901110
Visitor

I wait the answer
9901110
Visitor

And I ask did came other update for Solutions to the problems of the phone?
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Uliwooly
Expert

@9901110

test the phone in >>> safe mode and report back. 

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MarlonUk1
Expert

@9901110: have you observe if which network type this low signal is?

it will switch to the next network preffered type if can't get a good signal of the previous type. example, if in your area you have weak 4g signal but strong 3g signal, and your settings is 4G preffered, it'll have 1 bar of 4g signal instead of having full bar of 3g signal.

9901110
Visitor

Hi
I am work test safe mode but problem is there