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Touchscreen issues - Why a patch is not available online?

linear
Visitor

Touchscreen issues - Why a patch is not available online?

As Sony customers who don't have a Service Center close to home or that don't want to go through the whole process of taking the phone to a center where representatives don't have a clue of our touchscreen problem, Why in the world Sony doesn't make an online patch available to us, its dissapointed and angry customers?

2 REPLIES 2
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Uliwooly
Expert

it might be a hardware issue

SamuelSonyXperiasupportteam

845 posts since

Nov 28, 2011

Yes there has been some reports regarding touch screen issues on Tipo dual and we've taken these complaints further. From what I've understand there's also been a fix implemented so the service centers can fix this for the ones affected.

nickjohn
Visitor

This is just a mild software glitch. You could download the calibration app online to calibrate the touchscreen. This could help you. http://www.josephcs.com/blog/fix-android-touchscreen-issues/

This thread is pretty old though, but might help people who have the same issue.