the accessory's microphone and buttons are not available

[Eiad]

please some one help me,

I connected my phone (xperia p) to  speakers from about 3 days.

next day this message appeared "the accessory's microphone and buttons are not available "

- I can't play music except I connect headphone

- when I call someone he hear my voice in very badly

- this message appears every some seconds

* I did factory data reset but the problem didn't solved

[Samuel1]

What speakers have you connected the phone to? Did you connect via bluetooth or cable? What kind of cable?

[Eiad]

I used normal headphone which used with computer (cable).

[Samuel1]

Alright. And just to make clear, this happens all the time now, even when you disconnect the cable to your computer?

If that's the case, it might be something defective with the 3,5mm connector. To solve this you need to send in the phone to a service center for repair.

[Eiad]

Ok thanks a lot

I'll send it to a service center for repair.

[Achal_Agarwal]

Heyi buddy, did u find any solution to the problem of urs, bcoz I am facing the same kind of problem in my Xperia.?

Plz, fill me in & suggest me, if there is anything that u can help me out with.?

Thanks

[Eiad]

yes I found.

first I tried "factory data reset" but it didn't benefit.

then I connect  my phone by USB cable and updated it on line at this link:

http://www.sonymobile.com/global-en/software/phones/xperia-p/

(you have to choice your phone update (sony p, sony s...)

then the problem was solved

note: I don't know if it is necessary to do "factory data reset" first, you can try the update first.

please if this solution help you too tell me

[Achal_Agarwal]

Hi Eiad

The solution that you provided me with, didnt worked for me.?

Is there anything else that I shuf be doing.???

Is it a software problem or a hardware one.?

Cud it be possible that some application may be interferring with the microphone & other buttons.?

Anyone, Plz help me out.?

Thanks...

[Eiad]

excuse me this is all what I did with my phone.

are you sure that you did the two steps:

1- "factory data reset"

2- updated the phone online at : http://www.sonymobile.com

[Achal_Agarwal]

U r excused..

Yes, I did what u exactly told me to do. I did tried both the ways.

First way:

1 Factory Reset Settings.

2. updated online thru the link tht u gave me.

Second way:

1. Directly updated it online, since the first method failed..