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ibojon

Hello, I downloaded a program from this site "Sony PC Companion wanted to upgrade the version, did everything as it was. After the completion of the disconnected phone and is not included what to do?

shihstouch

Please make it more clear !

ibojon

How? the fact is that I am from Russia and the English don't know, I have a phone Sony Xperia Z yesterday I went to the site downloaded from here the program is called " Sony PC Companion" After that, I clicked on updates via computer wanted to update, and telephone disconnected and is not included, is included but stopped immediately((

Uliwooly

Try to use SUS instead

install SUS > restart your PC > disable your firewall and/or antivirus > run SUS > turn off your phone > follow the steps on your PC > press and hold volume down THEN connect the usb to your PC<>Xperia Z > DO NOT release the volume key > just wait, your PC should download the drivers, do you have win8? 7? vista? XP?

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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