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Software Update 5.1 Z Ultra

DreiGallano
Visitor

Software Update 5.1 Z Ultra

There is freezing issue for update lollipop 5.1 for Z Ultra. Whenever I use any video player, once I scan to the desired portion of the video, everything freezes and needs for me to close the video player or do a soft reset.
Tags (1)
9 REPLIES 9
SophiaW
Enthusiast

Hi DreiGallano

Does the issue occur when you are watching video's through your browser or through video player applications on the handset?

EHo
Visitor

I have a tablet z on 5.1 and z ultra on 5.0
The tablet z does have problems playing videos through browsers. The z ultra works fine. I kind of suspect the problem kicked in after the 5.1 update.
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_alexdon_
Expert

@EHo@DreiGallano

Do any of you have use awesome player under developer options?

alexdon
EHo
Visitor

Just tried switching between those two players. It still freezes.
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_alexdon_
Expert

@EHo I am talking about developer options.

alexdon
EHo
Visitor

Yes, I was talking about developer options too
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_alexdon_
Expert

Have you tried a software repair?

alexdon
EHo
Visitor

I think the problem is just not serious enough to justify a factory reset, where I have to set up everything from scratch. Even the back up restore thing can't bring back everything you know.
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_alexdon_
Expert

Yes, but you can give it a try though.

alexdon