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"PC companion" installation >> phone upgrade

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"PC companion" installation >> phone upgrade

I'm sure this is trivial but the support pages, frankly, suck.

I get a message on the phone that says there's an upgrade. I assume this is the Android upgrade. It said, I think, "details on the sonyericsson.com support pages", and no, checking exactly what it said is not an option, I need to use my phone, not keep a message displayed until I have time to do something that potentially renders the phone useless.

Web pages refer to installing PC companion which I haven't done. Mea f-ing culpa, it didn't work and I didn't bother.

So now the instructions just say connect and either pc companion will install or it's already installed. Neither is true. Trying to look at specific instructions for X10 Mini Pro (or even X10 mini), btw, tells me the page does not exist (it has "wandered off", which strikes me as something that a 10 year old support page might be doing, but one for their newest lines? Come on.)

And by the by, the X10 mini pro is not selectable when creating a forum account I didn't want.

Glad if someone could help, but honestly expecting another expensive SE brick.

2 REPLIES 2
sushidushi
Contributor

To be honest, I'm not sure I fully understand your question.  There are certainly lots of broken links on the Sony Ericsson website, and I very much understand your frustration with it.  Sometimes it seems to be possible to update phones using the Sony Ericsson Update Service (SEUS), but not the other way.  I have absolutely no idea why, nor why there are different methods for doing what should, on the face of it, be the same thing.  Try the link below, which is for the X10 mini, and see how you get on.  The mini pro doesn't seem to be on the list, although it might be on the site for your country.  if the following link isn't any good, try going to Support - phones and then select the mini pro.  Then click on software updates on the right of the screen and then select 'download here' in the middle column, towards the bottom.

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/xperiax10mini?cc=ca...

Incidentally, I am pretty sure that you're not going to be getting Android 2.1 just yet.  It's still a couple of weeks away.  It's probably a minor update.

I hope some of this helps.  Do let us know.

sushidushi
Contributor

Oh, one more thing.  When you connected your phone to the computer, did you drag down the status bar and hit the button to 'mount' the SD card...?  That's what we have to do with the big X10 to get it to connect to the electronic gubbins.