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PlayNow purchase failed

Not applicable

PlayNow purchase failed

Satio. If I download free games, it's ok. When I try to make a purchase, it fails. Then I try using the same SIM card and make purchase with my old K800i, purchase and download success. I'm using Maxis. What has gone wrong?

3 REPLIES 3
Jeff
Enthusiast

Hi,

Did you get the your new phone from Maxis also, or is it unbranded? What is the exact error message that you are getting?

Let me know!

Not applicable

Thanks for your reply. Phone is not from Maxis, from a normal handphone shop but original warranty from SE. Error message for any purchase : "Error! We're sorry, but we couldn't handle your purchase. Please try again later."

Aimee
Enthusiast

Hi

We have noticed that your query has gone unanswered, we are here to help.

Can you please confirm if you have registered your new Sony Ericsson Satio with the PlayNow Arena? We would also suggest ensuring you have full access to the Internet. You can check these settings with your network operator.

We hope this helps.