phone lock problem

[#1]

i cna't remember the phone lock code for my phone and now that i want to change it i can't

can anyone help me on this matter

[Dr_Chris]

Are you locked out of the phone at the moment?

[#3]

No i just want to change the code and i cant remember it

[Dr_Chris]

Well, I suggest you perform a hard reset (Reset all) and this will hopefully re-set the phone lock code back to its default 0000.Remember to backup all the phone data on PC/PC suite/memory card/SIM card beforehand.Obviously, you need to keep the phone switched on until then, otherwise you will be locked out and you will need a service centre to unlock it.

[#5]

i tried but it did not work

[Dr_Chris]

Then I suggest you take it to a service centre to reset the phone lock to its default.

[#7]

do you know where the service center in madrid or spain is?

[Dr_Chris]

No, but you can ring the SE helpline and find out.