Share your experience!
Hi.
Is it possible to configure PC Companion for use behind a proxy?
/Jesper
Sorry that I reply on my own post, I hope I don't break any rules, but I wanted to make an addendum.
I had a tough time using pc companion at work, since they use a proxy (don't know which type).
I guess I'm not the only one with this configuration. Or am I?
I would really like to hear if and how YOU made it work.
Installation went fine, but I can't use any of the applets "inside". I get an error message similar to "connection to the Internet is unavailable", each time I try to start anything in pc companion.
The solution is of course to hook the computer to a direct connection, without a proxy, and what better way to do that than using my phone?
But when the pc companion applet "connect to internet" doesn't work without a connection to the internet, I'm a bit stuck.
Didn't you guys at Sony Ericsson think about this scenario?
It would be a "nice" feature to be able to install pc companion from a cd and then connect to the internet with my phone...
I have raised the same concerns to Sony Ericsson and they sent me these responses back in June:
Dear Matthew,
Thank you for contacting the Sony Ericsson support centre.
Unfortunately if you are using a proxy server on your works PC then you will not be able to use the features of PC Companion as this is linked with the Sony Ericsson website and there are no settings in this program to enter Proxy Settings.
Please accept our apologies for the inconvenience caused.
Kind Regards,
Paige Paterson
Sony Ericsson UK Customer Services
and
Dear Matthew,
Thank you for contacting the Sony Ericsson support centre.
Currently there are no plans to add this feature, however we update our software on a regular basis, the feedback you have provided will be passed on to our development team to be considered within future updates.
Kind Regards,
Mark Chapman
Sony Ericsson UK Customer Services
I have just installed the latest version 2.01.058 and still no improvement.
I have the same problem.
See my post here: http://developer.sonyericsson.com/community/message/131842
This software design so far and no can fill in the option of agent visit, but there is a flexible method is your computer directly use the proxy visit, so naturally this software can indirectly USES proxy.
After enter the proxy address directly in the "Internet explore" network settings I try to connect to PC COMPANION
The soft show a first proxy identification windows and I enter my ident/pass : the PC COMPANIOn show the SONY advertissements
When I try to launch one service I have this following message : "Impossible to launch this service. Please retry" or something like this :
See below the log file :
In bold, you can see a "407 error" : this is a proxy identification code error !!!
Can you help me ? I must use the synchro for my job and since PC COMPANION this is impossible !!!
My phone config : CEDAR
My computer config : Windows XP SP3 and PC COMPANION 2.01.078
13:24:14,47 [PCCompanion 10/11/16] Sony Ericsson PCCompanion started (OS: 5.1.2600 Service Pack 3)
13:24:14,69 [PCCompanion 10/11/17] PC Companion V.2.01.078
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [Configuration] CheckInternet=10080
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [Configuration] CheckInternetDelay=10
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [Configuration] MandatoryUpdateCheck=2880
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [Update] Transports.Http.Url=http://www.sonyericsson.com/5761/pccompanion/production/PCCompanion_2.0/Databases_Prod/PCCompanionDa...
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [Update] MandatoryUpdates.Http.Url=http://www.sonyericsson.com/5761/pccompanion/production/PCCompanion_2.0/Databases_Prod/MandatoryUpda...
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [Services] ServersDatabase.Http.Url=http://www.sonyericsson.com/5761/pccompanion/production/PCCompanion_2.0/Databases_Prod/ServersDataba...
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [Services] ServicesDatabase.Http.Url=http://www.sonyericsson.com/5761/pccompanion/production/PCCompanion_2.0/Databases_Prod/ServicesDatab...
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [UAS] WebService.Http.Url=http://ma3.extranet.sonyericsson.com/updateavailable/services/updateavailable
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [UAS] WebService.BrownPhone.Http.Url=http://ma3.extranet.sonyericsson.com/updateavailable/services/updateavailablebrown
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [Promotion] DefaultPromotion.Http.Url=http://www.sonyericsson.com/5761/pccompanion/promotions/pccompanion_promotionarea.xml
13:24:14,71 [PCCompanion 10/11/17] PCCompanion.ini: [Phone Update] OMSI_InstallerURL=http://emma.extranet.sonyericsson.com/install_pack/xml/omsi_targetinstaller.xml
13:24:14,74 [PCCompanion 10/11/17] IE settings: Autodiscovery flags: 1
13:24:14,74 [PCCompanion 10/11/17] IE settings: Auto proxy URL activated: http://proxypac.log.intra.laposte.fr/proxyie.pac.
13:24:14,74 [PCCompanion 10/11/17] IE settings: Proxy activated: web.pandore.log.intra.laposte.fr:8080, ProxyByPass:
13:24:14,77 [PCCompanion 10/11/17] Loading Plugins...
13:24:14,77 [PCCompanion 10/11/17] Cleaning up repository...
13:24:14,87 [PCCompanion 10/11/17] Repository cleanup done.
13:24:14,88 [PCCompanion 10/11/17] Installed Plugin: InternetConnection 1.01.002 {223F7F53-24D0-447F-BE37-9B38469FA65B}
13:24:14,88 [PCCompanion 10/11/17] Available Plugin: BackupRestore 1.01.010 {3124D88B-D984-410D-B211-FAFAD93F03DF}
13:24:14,88 [PCCompanion 10/11/17] Available Plugin: FileExplorer 1.01.001 {6CFB6439-7DDC-4785-9BEC-861F027E201E}
13:24:14,88 [PCCompanion 10/11/17] Available Plugin: FileStudio 1.01.001 {2B6075D1-79C2-4F5F-8CD3-9488DE62CBAC}
13:24:14,88 [PCCompanion 10/11/17] Available Plugin: MediaGo 1.5.312 {C8C6DF5B-5825-47CD-B985-40A46C71CDE3}
13:24:14,88 [PCCompanion 10/11/17] Available Plugin: PhoneCalendar 1.00.044 {C0D69D39-A2DC-4B2E-8EB1-C6636E0F5CBB}
13:24:14,88 [PCCompanion 10/11/17] Available Plugin: PhoneContact 1.01.001 {8A9D9B48-A43A-4352-A3F0-FD685F1FEFD8}
13:24:14,88 [PCCompanion 10/11/17] Available Plugin: SupportZone 1.01.076 {CD7587C5-4C01-4A60-B237-C2A36BE1C08C}
13:24:14,88 [PCCompanion 10/11/17] Available Plugin: Synchronization 1.01.004 {077EFF7B-E963-48E7-AA92-909AAA68A15A}
13:24:14,88 [PCCompanion 10/11/17] Available Plugin: TextMessages 1.01.001 {4433FB23-6B45-4DD8-B63E-3BC17E080731}
13:24:14,90 [PCCompanion 10/11/17] Plugins loaded.
13:24:14,91 [Statistics 10/10/11] IStatisticsManager: Statistics are activated.
13:24:14,91 [Statistics 10/10/11] IStatisticsManager: Statistics successfully loaded.
13:24:14,91 [PCCompanion 10/11/17] Statistics: Next submit in 120 h 10 min.
13:24:14,99 [PCCompanion 10/11/17] PromotionFeed::BeforeNavigate() - URL: http://www.sonyericsson.com/5761/pccompanion/promotions/Feed1_250.htm - TargetFrameName: NULL
13:24:14,99 [PCCompanion 10/11/17] PromotionFeed::BeforeNavigate() - URL: http://www.sonyericsson.com/5761/pccompanion/promotions/Feed2_123.htm - TargetFrameName: NULL
13:24:14,99 [PCCompanion 10/11/17] PromotionFeed::BeforeNavigate() - URL: http://www.sonyericsson.com/5761/pccompanion/promotions/Feed3_250.htm - TargetFrameName: NULL
13:24:14,99 [PCCompanion 10/11/17] PromotionFeed::BeforeNavigate() - URL: http://www.sonyericsson.com/5761/pccompanion/promotions/Feed4_123.htm - TargetFrameName: NULL
13:24:15,24 [Device 10/11/04] Scanning...
13:24:15,93 [PCCompanion 10/11/17] Web update check (settings): Check every 43200 minute(s), initial delay 10 minute(s).
13:24:15,93 [PCCompanion 10/11/17] Web update check (last check): 14/12/2010, 15:24:48.
13:24:15,93 [PCCompanion 10/11/17] Web update check (next check): in 50 h 1 min 0 s.
13:24:16,02 [Device 10/11/04] Device: Sony Ericsson Device 1039 USB WMC Device Management - COM10 - LinkType = 4
13:24:16,02 [Device 10/11/04] Enter AT detection stage
13:24:16,07 [DeviceIO 10/08/23] Connecting to "Sony Ericsson Device 1039 USB WMC Device Management (COM10)"
13:24:16,07 [DeviceIO 10/08/23] Opening port "\\.\COM10"
13:24:16,07 [DeviceIO 10/08/23] Splitted write.
13:24:16,07 [DeviceIO 10/08/23] > AT
13:24:16,10 [DeviceIO 10/08/23] < OK
13:24:16,10 [Device 10/11/04] AT+CGMI
13:24:16,10 [DeviceIO 10/08/23] > AT+CGMI
13:24:16,12 [DeviceIO 10/08/23] < Sony Ericsson
13:24:16,12 [DeviceIO 10/08/23] < OK
13:24:16,12 [Device 10/11/04] Sony Ericsson
13:24:16,12 [Device 10/11/04] OK
13:24:16,12 [Device 10/11/04] AT+CGMM
13:24:16,12 [DeviceIO 10/08/23] > AT+CGMM
13:24:16,13 [DeviceIO 10/08/23] < AAD-3880095-BV
13:24:16,13 [DeviceIO 10/08/23] < OK
13:24:16,13 [Device 10/11/04] AAD-3880095-BV
13:24:16,13 [Device 10/11/04] OK
13:24:16,13 [Device 10/11/04] Match found: {Sony Ericsson} - [14E_AAD-3880095-BV_Bluetooth] - Script: 14E_AAD-3880095-BV_b
13:24:16,13 [Device 10/11/04] Match found: {Sony Ericsson} - [14E_AAD-3880095-BV_USB] - Script: 14E_AAD-3880095-BV_u
13:24:16,13 [Device 10/11/04] Multiple matches found in detect.inf
13:24:16,13 [Device 10/11/04] Selected Script: {Sony Ericsson} - [14E_AAD-3880095-BV_USB] - Driver: 14E_AAD-3880095-BV_u
13:24:16,15 [DeviceIO 10/08/23] Disconnected from "Sony Ericsson Device 1039 USB WMC Device Management (COM10)"
13:24:16,15 [Device 10/11/04] AT Detection stage completed
13:24:16,15 [Device 10/11/04] 0 14E_AAD-3880095-BV_u - Sony Ericsson - 14E_AAD-3880095-BV_USB
13:24:16,15 [Device 10/11/04] Service GUID_SVC_MTP associated to J108i
13:24:16,15 [Device 10/11/04] Service GUID_SVC_NET associated to Sony Ericsson Device 1039 USB Ethernet Emulation (NDIS 5)
13:24:16,15 [Device 10/11/04] Service GUID_SVC_OBEX associated to Sony Ericsson Device 1039 USB WMC OBEX Interface (COM9)
13:24:16,15 [Device 10/11/04] Service GUID_SVC_DUN associated to Sony Ericsson Device 1039 USB WMC Data Modem
13:24:16,15 [MExplorer 10/08/23] Trying UDISK
13:24:16,15 [MExplorer 10/08/23] Trying MTP
13:24:16,15 [MExplorer 10/08/23] MTP Device: \\?\usb#vid_0fce&pid_214e&mi_0a#0124850014717120_0a#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
13:24:16,44 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\Picture
13:24:16,44 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\Music
13:24:16,44 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\video
13:24:16,44 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\DCIM
13:24:16,44 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\other
13:24:16,44 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\picture\podcast
13:24:16,44 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\music\podcast
13:24:16,44 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\video\podcast
13:24:16,46 [Device 10/11/04] default-capability.xml file successfully read: Model: J108, Marketing/DisplayName: '', IMEI: '', TypeId: ''
13:24:16,99 [DeviceIO 10/08/23] Connecting to "Sony Ericsson Device 1039 USB WMC Device Management (COM10)"
13:24:16,99 [DeviceIO 10/08/23] Opening port "\\.\COM10"
13:24:16,99 [DeviceIO 10/08/23] Splitted write.
13:24:16,99 [DeviceIO 10/08/23] > AT
13:24:17,02 [DeviceIO 10/08/23] < OK
13:24:17,02 [DeviceIO 10/08/23] > ATE0
13:24:17,04 [DeviceIO 10/08/23] < OK
13:24:17,04 [DeviceIO 10/08/23] > AT+CGSN
13:24:17,05 [DeviceIO 10/08/23] < 012485001471712
13:24:17,05 [DeviceIO 10/08/23] < OK
13:24:17,05 [DeviceIO 10/08/23] > AT+CIMI
13:24:17,07 [DeviceIO 10/08/23] < 208202000162537
13:24:17,07 [DeviceIO 10/08/23] < OK
13:24:17,07 [DeviceIO 10/08/23] > AT+CSCS="UTF-8";+COPS=3,0;+COPS?;+CSCS="GSM"
13:24:17,13 [DeviceIO 10/08/23] < +COPS: 0,0,"F Bouygues",0
13:24:17,13 [DeviceIO 10/08/23] < OK
13:24:17,13 [DeviceIO 10/08/23] > AT+COPS=3,2;+COPS?
13:24:17,15 [DeviceIO 10/08/23] < +COPS: 0,2,"20820",0
13:24:17,15 [DeviceIO 10/08/23] < OK
13:24:17,16 [DeviceIO 10/08/23] Disconnected from "Sony Ericsson Device 1039 USB WMC Device Management (COM10)"
13:24:17,18 [Device 10/11/04] *** New Device ***
13:24:17,18 [Device 10/11/04] UID: 012485001471712
13:24:17,18 [Device 10/11/04] Model: J108
13:24:17,18 [Device 10/11/04] DisplayName: Cedar™
13:24:17,18 [Device 10/11/04] ConnectionType: usb
13:24:17,18 [Device 10/11/04] IMEI: 012485001471712
13:24:17,18 [Device 10/11/04] IMSI: 208202000162537
13:24:17,18 [Device 10/11/04] HomeOperatorName: F Bouygues
13:24:17,18 [Device 10/11/04] HomeOperatorNumber: 20820
13:24:17,18 [Device 10/11/04] Mode: PC SUITE
13:24:17,27 [Device 10/11/04] Device Nature: 1, IMEI: 012485001471712
13:24:17,27 [Device 10/11/04] Device Nature: 1, IMEI: 012485001471712
13:24:17,27 [Device 10/11/04] [DeviceUpdate] CheckUpdateAvailable() URL: http://ma3.extranet.sonyericsson.com/updateavailable/services/updateavailable, Locale: 1036, IMEI: 012485001471712, Phone: red phone...
13:24:17,40 [DeviceIO 10/08/23] Connecting to "Sony Ericsson Device 1039 USB WMC Device Management (COM10)"
13:24:17,40 [DeviceIO 10/08/23] Opening port "\\.\COM10"
13:24:17,40 [Device 10/11/04] Scan finished.
13:24:17,41 [Device 10/11/04] Check device status...
13:24:17,41 [DeviceIO 10/08/23] Splitted write.
13:24:17,41 [DeviceIO 10/08/23] > ATE0
13:24:17,41 [WebServices 10/11/16] CHttpSession::GetProxyForUrl (auto config URL http://proxypac.log.intra.laposte.fr/proxyie.pac)...
13:24:17,44 [DeviceIO 10/08/23] < OK
13:24:17,44 [DeviceIO 10/08/23] > AT+CSCS="UTF-8";+COPS=3,0;+COPS?;+CSCS="GSM"
13:24:17,51 [WebServices 10/11/16] CHttpSession::GetProxyForUrl returns: Proxy: web.pandore.log.intra.laposte.fr:8080, ProxyBypass:
13:24:17,51 [WebServices 10/11/16] CHttpSession::Init() UserAgent: 'SonyEricssonPCCompanion/2.01.078'
13:24:17,51 [WebServices 10/11/16] WinHttpOpen with proxy settings: Proxy: web.pandore.log.intra.laposte.fr:8080, ProxyBypass:
13:24:17,52 [DeviceIO 10/08/23] < +COPS: 0,0,"F Bouygues",0
13:24:17,52 [DeviceIO 10/08/23] < OK
13:24:17,52 [DeviceIO 10/08/23] > AT+COPS=3,2;+COPS?
13:24:17,52 [WebServices 10/11/16] HTTP request failure 407.
13:24:17,54 [DeviceIO 10/08/23] < +COPS: 0,2,"20820",0
13:24:17,54 [DeviceIO 10/08/23] < OK
13:24:17,54 [DeviceIO 10/08/23] > AT+CREG?
13:24:17,55 [DeviceIO 10/08/23] < +CREG: 0,1
13:24:17,55 [DeviceIO 10/08/23] < OK
13:24:17,55 [DeviceIO 10/08/23] > AT+COPS=3,2;+COPS?
13:24:17,57 [DeviceIO 10/08/23] < +COPS: 0,2,"20820",0
13:24:17,57 [DeviceIO 10/08/23] < OK
13:24:17,57 [DeviceIO 10/08/23] > AT+CBC
13:24:17,58 [DeviceIO 10/08/23] < +CBC: 1,55
13:24:17,58 [DeviceIO 10/08/23] < OK
13:24:17,60 [DeviceIO 10/08/23] > AT+CIND?
13:24:17,62 [DeviceIO 10/08/23] < +CIND: 1,0,0,0,5,0,3,0,0,1
13:24:17,62 [DeviceIO 10/08/23] < OK
13:24:17,63 [DeviceIO 10/08/23] > AT*EMEM
13:24:17,66 [DeviceIO 10/08/23] < *EMEM: 240320512, 407969792, 3601638, 14097046, 3152384
13:24:17,66 [DeviceIO 10/08/23] < OK
13:24:17,66 [DeviceIO 10/08/23] > AT*SEMCM
13:24:17,68 [DeviceIO 10/08/23] < *SEMCM: 0,0
13:24:17,68 [DeviceIO 10/08/23] < OK
13:24:17,68 [Device 10/11/04] Check device status finished.
13:24:22,22 [PCCompanion 10/11/17] PromotionFeed::DocumentComplete - URL: http://www.sonyericsson.com/5761/pccompanion/promotions/Feed2_123.htm
13:24:22,22 [PCCompanion 10/11/17] PromotionFeed::DocumentComplete - URL: http://www.sonyericsson.com/5761/pccompanion/promotions/Feed1_250.htm
13:24:22,24 [PCCompanion 10/11/17] PromotionFeed::DocumentComplete - URL: http://www.sonyericsson.com/5761/pccompanion/promotions/Feed4_123.htm
13:24:22,24 [PCCompanion 10/11/17] PromotionFeed::DocumentComplete - URL: http://www.sonyericsson.com/5761/pccompanion/promotions/Feed3_250.htm
13:24:23,93 [PCCompanion 10/11/17] MandatoryUpdates: Downloading update...
13:24:24,02 [PCCompanion 10/11/17] MandatoryUpdates: Download complete.
13:24:24,05 [PCCompanion 10/11/17] MandatoryUpdates: Check update in 48 h 0 s.
13:24:27,15 [PCCompanion 10/11/17] PluginInstallEvents_OnBegin
13:24:27,15 [PCCompanion 10/11/17] dashboard_PluginInstallOnBegin}: {077EFF7B-E963-48E7-AA92-909AAA68A15A}
13:24:27,18 [MExplorer 10/08/23] Trying MTP
13:24:27,18 [MExplorer 10/08/23] MTP Device: \\?\usb#vid_0fce&pid_214e&mi_0a#0124850014717120_0a#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
13:24:27,21 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\Picture
13:24:27,21 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\Music
13:24:27,21 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\video
13:24:27,21 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\DCIM
13:24:27,21 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\other
13:24:27,21 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\picture\podcast
13:24:27,21 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\music\podcast
13:24:27,21 [MExplorer 10/08/23] Well-known folder path: \Phone Memory\video\podcast
13:24:27,21 [MExplorer 10/08/23] Failed to set path on 'PCCompanion'
13:24:27,22 [MExplorer 10/08/23] Failed to set path on 'PCCompanion'
13:24:27,22 [PCCompanion 10/11/17] Application package for descriptor 'Synchronization_1.01.004.des-se' NOT available!
13:24:27,22 [WebServices 10/11/16] CHttpSession::GetProxyForUrl (auto config URL http://proxypac.log.intra.laposte.fr/proxyie.pac)...
13:24:27,27 [WebServices 10/11/16] CHttpSession::GetProxyForUrl returns: Proxy: web.pandore.log.intra.laposte.fr:8080, ProxyBypass:
13:24:27,27 [WebServices 10/11/16] CHttpSession::Init() UserAgent: 'SonyEricssonPCCompanion/2.01.078'
13:24:27,27 [WebServices 10/11/16] WinHttpOpen with proxy settings: Proxy: web.pandore.log.intra.laposte.fr:8080, ProxyBypass:
13:24:27,29 [WebServices 10/11/16] HTTP request failure 407.
13:24:27,29 [DownloadManager 10/10/15] TransportHTTP - Failed to download the file, Error = 0 - HttpStatus: 407
13:24:27,29 [PCCompanion 10/11/17] Checking Internet access...
13:24:27,29 [PCCompanion 10/11/17] Internet access ok.
13:24:28,76 [PCCompanion 10/11/17] PluginInstallEvents_OnEnd hResult = 80004005
13:24:28,76 [PCCompanion 10/11/17] dashboard_PluginInstallOnEnd}: {077EFF7B-E963-48E7-AA92-909AAA68A15A}
I am sure now that PC COMPANION cannot work through a proxy configuration.
I have found this application "MY PHONEEXPLORER" who make the same things than PC COMPANION, and work without network connexion.
You can download this here : http://www.fjsoft.at/en/home.php
I got the same problem, the PC suite worked before on my work computer but than it forced me to upgrade to the PC companion SW and that's it, no more phone sync or nothing.
WTF sony? why make life hard on people.
This is my last sony-e phone.
Hi, I had he same problem and solved it.
During my (useless) research Google brought me here so I hope this post will help other people.
PC Companion could not update, probably because of the proxy.
I just opened Internet Explorer, went to the network settings and added some information about the proxy in "automatic configuration file". I guess that if you enter the IP and port of the proxy it will also work. You just need to get those (IP and port).
I think PC Companion tries to connect using Internet Explorer connection and that a "auto detection" is not enough for him.
Thanks alberto468. You made my day..i strucked with this past 24 hours. Now my xperia p got updated to Jelly bean....