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Connection issues

JasperW1991
Visitor

Connection issues

I have encountered some problems with the connection. About 1/3rd of the time when I'm on Facebook Newsfeed or the Play Store, there is a connection problem and I have to go back to the previous screen and click on it again just as many times as needed (between 3 and 15 tries mostly)

It's even worse if I'm viewing pictures on Facebook. about 2/3rd of the pictures won't load. Some will load after 2-5 seconds, but most of them take about 30 sec - 5 minutes to load (not exaggerated).

I've never had these problems before (not even with a crackberry), and I'm not living in a bunker. It's just these 2 apps that aren't working well with an Xperia Z. Network is very good when doing oher stuff, e.g. watching vids on youtube, browse the internet and whatsapp.

Anyone else encoutering the same problems? Or know how to solve this?

4 REPLIES 4
Fahim715
Visitor

Have you try to reset data and cache for facebook and playstore?

JasperW1991
Visitor

Will do it now, thanks. Will reply in a few hours/tomorrow if it worked or not.

Fahim715
Visitor

I will try to reply as soon as possible.. Time for me to sleep

JasperW1991
Visitor

Nothing changed, sadly.. I'll return it to the shop Monday, hopefully they know what the problem is, or if there's something wrong with the hardware with this particular phone.

Cheers for the advice anyway!