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Cannot update.

Dainius_S
Visitor

Cannot update.

Hey!

Yesterday I have notice about new system update. And You must run PC companion to install it.

I have all day to install it, but nothing works.

Companion have 2 problems, 1st is "no any connection to server" sometimes it solved by itself, but 2nd... Cannot update your cellphone...

Helo and ride o_O wtf?

Okay, I go and download Update Service. Run. Download. Oh crap! It says to me in 8th time that it cannot install update! Oh dear!

Trying to go to default settings and updates... also " CANNOT DO THAT "

W T F ?!

also, US offer me trying search point in life on support forum, so here I am.

My cellphone not dead not alive, help me.

2 REPLIES 2
profile.country.GB.title
Uliwooly
Expert

disable your antivirus and firewall and try again

Don't forget to mark the Correct Answers & Helpful Answers

profile.country.GB.title
Uliwooly
Expert

you can also try SUS, but make sure your phone its fully charged or at least at 50%

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

 

Don't forget to mark the Correct Answers & Helpful Answers