Bluetooth Watch

[#1]

Hi,

I've got an MBW-100 Bluetooth watch that I've had for a little while now and every time I get a new phone it doesn't work properly.

The watch is supposed to:

- confirm the time digitally from the phone

-Inform me if I receive a text

-Inform me if someone's calling me and show the contact name

-play/pause/skip the music on the phone

-show the song name that is playing when skipping tracks

The watch now does none of the above meaning that its pretty useless.

I don't expect you to come back to me with a fix immediately but what I'm asking is that you can inform the department that develops the firmware so that it will work properly, SE have done this for me on the last 3 phones (K850, C905, Satio) so all im asking is that you do the same this time.

Also further to the above if any one at SE pays ANY attention to this form of feedback I am severely disapointed that this phone was released with android 1.6 and all you can do is an update to 2.1 in the coming months. SE have had thousands from me in the phones I buy and I will not be buying another SE product if this is not reconsidered, I will be buying a HTC phone as they don't have a problem keeping people up to date! I hope that this is taken into consideration by senior management as I have seen a rediculous amount of these sort of comments on the net from people who own and have reviewed this phone.

Bear in mind we are your top end phone customers and that's a lot of money that will be going to your competitors if the update issue isn't addressed properly!

Many Thanks

John

[#2]

John,

Thank you so much for posting this. This is the information I was looking for since I was looking at those watches to use with my X10.

They look pretty impressive (spec and feature).

I posted a question in the accessory forum asking if the bluetooth watch will work with X10 about 2-3 weeks ago. Guess what, no answer...

Not even the ususal "Let me check and I'll come back to you" kind of answer. Have they been sleeping on the job?

I, too, am hoping that they will give us 2.2 update but I doubt that will happen.

As of now, I think that if they can get the 2.1 update out as soon as they can and make the phone fast+stable with decent battery life. I would be satisfy with it.

But again, I doubt that will happen. I'm pretty sure the 2.1 update will be full of problems still...

Keeping my finger crossed,

Pompoko

[#3]

Hi mate,

yea the watch does look bling and no one can believe what it can do (when it is in use with a compatible phone) si if they get this issue sorted out i'd highly reccomend the watch I've got and I'm sure the others are just as good if not better.

Sadly further to your comments I've had SE phones for as long as I can remember but I'm just getting sick of the ignorance of their customers needs and lack of customer service. I've spent thousands on Sony stuff because i trust Sony and rightly so as their badge comes with a high standard of workmanship and after care, however with the phones it just seems like all they're concerned about is cost of meeting our needs.

If they don't sort out this android 2.2 update I will be trawling every mobile phone web site and forum pasting a massive horror story of how poor their phones are and try and get other people who feel the same to do the same, maybe even start a fb group, that's how much they've pssd me off!

John

[#4]

John,

Thousand+ people have been signing online petition for bringing 2.2 update to X10.  I don't know if it will make any difference but I signed it as well. If you haven't done so,

you can probably find it online somewhere. (I would post a link but I'm on X10 right now)

By the way, where, when and how much did you buy the watch for? I looked at sony USA  website but they say it's discontinued.

Also, I read some online reviews and some of them report battery stopped holding charges  after a few weeks of use. Does yours have any battery issue like what they say?

This is one of the reason I ask where you bought the watch because it could be a faulty batch so those who bought from that batch got the same problem.

Pompoko

[#5]

John,

Here's the link to the petition:

http://www.petitiononline.com/froyo/petition.html

Currently almost 8000 people have signed it.

Pompoko

[#6]

Cheers mate, I've posted a link to the petition and a facebook petition on SE uk's facebook page. More people have signed tht petition than people who have joined SE UK facebook page, shocking.

The battery life on my watch is fine mate, it normally lasts at least a week, occasionally it will go dead without an explanation but after a charge its fine.

The watch is a couple of years old now and my ex gf bought it for me, i think they got it new off ebay for about £250 hence why I'm kickin off about it not being compatible.

I still want a reply from the people from SE re my above issue if they ever read this post.

Cheers

John

[#7]

Good luck on waiting for them !

My thread still sits there in the accessory forum. Untouched by any of SE employees.

About your watch not working with X10. Actually, it's not a surprise. If you look at the bluetooth headset MW600 that came out with X10.

(you can see it in the X10's promo video and it also has it's own promo video: http://www.youtube.com/watch?v=Gn-7J5It9m8 )

Notice the same actress, the theme and the X10?

Looks like it's designed specifically for X10? Guess what, It doesn't work properly with X10 either! Talk about compatibility...

MW600 users report that although the product spec shows that it will display the track name while playing the song, nothing shows up

while using it with X10 (some other SE model shows track name though). I'm speechless...

[#8]

Well mate, I'm just annoyed that people like you and me pay so much for their top end product and we get pretty much no support.

I've posted the petition on their facebook page and its now got over 8000 people signed, I'm going to start another thread on this site linked directly to it, at the end of the day if they continue to ignore us they won't have any more of my busniness and I'll then make it my business to write up a massive statement of their ignorance and post it all over the internet, especially places like youtube and facebook, places they use to advertise.

Oh well, all we can do is try...................and wait.

[#9]

And yet I continue to wait for SE staff to help or advise me, only to be ignored!

[Jeff]

Hi All,

No plans to include this in an update, as far as I can tell.

The MBW-150/200 is compatible with our Java-based devices and limited support on Symbian device (http://www.sonyericsson.com/cws/products/accessories/compatiblephones/mbw-150executiveedition?cc=gb&...).

Seeing as this was most likely a device to function with our Java-based devices, and was released sometime ago (certainly in "cellphone years"), this is the likely reason for an update being unlikely.

I am not an Android developer, but it seems feasible that an application could be developed by a motivated individual.