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Bluetooth bug does not allow the Z3 to deep sleep + battery drain

vittogn
Visitor

Bluetooth bug does not allow the Z3 to deep sleep + battery drain

I'm with a 5.0.2 D6603.

The issue I have is that the following Kernel wakelocks does not allow the phone to deep sleep.


msm_serial_hs_dma
BTLowPower


I've just performed a sw repair via pc companion, and several factory reset. I'm running the Z3 with no apps.

It happens both with an LG G Watch R (5.0.2) and a regular BT Plantronics (voice only) headset.

Using the same BT devices with a Nexus 4, Nexus 10 and an LG G2 does not have the same effect. As soon as there is no usage the phone goes to speep immediately.



If we take the second device, I do expect a Kernel wakelock while speaking or streaming music. The phone is active any way while performing this task.
What is strange is that even if there is no activity the wakelocks avoid deep sleep.
What is strange is that if I move away from the headset (and the BT icon goes the "non connected" status), the wakelocks are always there.

The effect is that my phone (both on 4.4.4 and 5.0.2) almost never ever sleeps, and sometimes get warm. It is evident that the battery life affected a lot.
If I switch BT off, everything goes back to normal.

I did a further test, in the below sequence:

- BT ON + connected to a Plantronics headset => wakelock + device always on
- BT ON + disconnected to a Plantronics headset => wakelock + device always on
- BT OFF + disconnected to a Plantronics headset => no wakelock + device sleep
- BT ON + disconnected to a Plantronics headset => wakelock + device always on

Any solution?

Is it possible that this is an hardware problem?

This thing is driving me crazy!!!!

Thanks in advance.

Vittore

32 REPLIES 32
vittogn
Visitor

Thanks for reply.

Unfortunately it is not my laptop. It belong to someone that was in a meeting room!!

Rickard
Master

I see.

We assumed it was your laptop as you mentioned it but from the log we can really only see that there are alot of incoming connection requests from a device.

Did you manage to find the device trying to connect? This needs to be fixed on the other device i'm afraid.

When there's an incoming connection request, the phone needs to wake up to check if that request is a valid one. This is according to specifications and not specific for our products.

alexmosky
Visitor

I have a similar issue with Z3 when I connect it to the Sony Smartband2...

I got the issue one month ago and it got fixed after a clean install but now it is back. I don't want to clean my phone every month for this... Slightly_smiling_Face

I've posted also in the following thread

http://talk.sonymobile.com/t5/SmartBand-SmartBand-2/Sony-SmartBand-2-Sony-Xperia-Z2-wakelock-BtLowPo... as it appears to be somehow related.

The installed SW version on Z3 is 23.5.A.1.291.

Is there any update on this?

Thank you!