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Smart Lock

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25122015vtm
Explorer

Smart Lock

After the software update, the Smart Lock function stops working

После обновления ПО перестала работать функция Smart Lock

12 REPLIES 12
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Uliwooly
Expert

@Tanya71

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Which Xperia do you have? 

Which update are you referring to?

profile.country.RU.title
25122015vtm
Explorer

Sony Xperia XA2

Xperia XA2: Доступно новое ПО

 

Для вашего устройства доступно обновление ПО (вер. 50.1.A.4.102). Обновите ПО устройства, чтобы использовать новые функции, улучшить производительность и устранить ошибки. Можно обновить ПО прямо на устройстве. Это просто, и не требуется создавать резервную копию.

Sony Xperia XA2

Xperia XA2: New software available

A software update is available for your device (ver. 50.1.A.4.102). Upgrade the device software to use new features, improve performance and fix errors. You can update the software directly on the device. It's simple, and you do not need to create a backup.

-GT

Radist_14
Visitor

Good afternoon. Also there is a constant problem with smart lock. After the update, one day works, then it stops. When you enter the menu white screen. What to do?Screenshot_20180401-134527.png

davidhozic
Visitor

When i go into the smart lock, nothing is shown at all.

Device: H4113

Software:

Screenshot_20180401-140822.png

davidhozic
Visitor

Ok so this fizef it for me:

1.) Go to settings -> security > trusted agents and disable smartlock.

2.) The smart lock menu will disappear

3.) Reboot your device and enable the smart lock inside trusted agents

4.) Should be fixed

freelmd
Visitor

i read the other posts about the same issue happened with Sony XZ1 and XZ1 compact, and

it also works for them with this solution.

davidhozic
Visitor

Its a problem of android, not sonies rom really

davidhozic
Visitor

The solution is temporary tho

Nando12
Visitor

Xperia xa2 Smart Lock spots working and is no longer accessible. It's not the first time this happens. How can you help me. 

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