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Kumarsinh
Visitor

About mobile

My mobile is automatically switched off and can't switch on

3 REPLIES 3
CameronT
Champion

Hi @Kumarsinh, welcome to the community. I am very sorry to hear about this Slightly_frowning_Face 

When you connect it to the charger, does the charging light come on?

Try holding the power button and the volume up button at the same time.

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MarlonUk1
Expert

hi @Kumarsinh

does your mobile try to boot up when it switches on

try to charge your device for 1-2 hours using wallmount charger

then perform software repair using Xperia Companion

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Lord_viridis
Expert

If all the above fail, contact your Local support