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Hi Mate,
I had the same probem, my model number is EX 52 40, the 40 inch Bravia internet TV.
Here is what I did to fix the problem myself
On your remote
-Home
-Settings
-System Settings
-General Setup
And then restore all the factory settings ( Pls bear in mind all your settings including wireless internet settings ( if any) will go back to factory settings)
Then set all your internet settings etc and try it again and it should work
Message was edited by: sriramkk
Message was edited by: sriramkk