Hello,

Since updating the firmware yesterday via Media Go on a Windows 7 laptop my walkman mp3 player is not working. When I turn it on the green light flashes a number of times (14/15) and there is a audible beep through the earphones about 5/6 times.

When I try to press any buttons nothing happens.  When I try to press the power button again the same thing happens.

I have tried resetting and was on live chat support to someone called samson who sent me a link to update the firmware again but nothing has worked.

Could it be that I am experiencing some functionality or error that someone else has seen and knows how to rectify?

Thanks