WF 1000XM5 :TAP 3 TIMES - CONFUSION

[vasilisnik]

Hello.I notice that when tap three times during playback i go to the beginning of the current song.For go to the beginning of the previous song, should clik first pause and then tap 3 times.Is that normal?If i remember correctly with my other earbuds WF1000XM4 (or SP800 , i have  both of them) when tap 3 times during playback (without pause) directly i am going to the beginning of the previous track.So what it happens?Is there any issue or SONY make changes about how triple tap works on WF1000XM5?

I read the manual  and  the online help guide :https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000781367.html?search=previous%20track Both of them   says :''Tap 3 times'' > ''To skip to the beginning of the previous track (or the current track during playback)''.When does one happen and when the other?As i told  you,during playback  when tap  3 times ,  begins  from the start the  current song , not  the previous song....The information is unclear in the  sony guides.When  is skiping  to the beggining of  the previous  track?

[TheGOAT]

@vasilisnik Make sure that you tap the touch sensor 3 times quickly and leave about 0.3 seconds between taps. You also can reset the earbuds if it didn't work.

[vasilisnik]

Τhank  you  for your responce.But  with  tap  3  times  always  start  from the beginning  the  current trak.I  am  asking  about to  start the previous track

[TheGOAT]

@vasilisnik It might assigned incorrectly, try to factory reset the earbuds and try again: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000783925.html

[vasilisnik]

The official UK sony says that  should tap 6 times  for start the previous track