Update does not appear on Sony connect app

[Regevfarag]

Hello guys and thank you for your time. 

I am facing 2 issues with my Sony wh-h900n.

I have purchased them from a Chinese website (Joybuy) and due to that fact the feedback language is set to Chinese.

I have read that an update might solve that but unfortunately no updates are shown on the app and the version is on 1.0.5.

Is there anything I can do to solve this issue? Thanks ahead for your help. 

[Anonymous]

Hi there,

Have you tried a factory reset?

Best wishes,

M

[Regevfarag]

Hey Michael

I have tried factory reset by clicking the Power button and NC/Ambient button for about 7 seconds (4 blue blinks). 

The feedback language is still Chinese and I do not see any update on the app. 

Thank you for your attention.