Viao PLus Warranty Extension

[zenith90]

Although I have registered my new VIAO the registration page will not accept the extended warranty or contract no. According to the instructions you put a 9 digit number in but the contract no on the front of the extension book is 11 digits. Has anyone else had problems registering?

Thanks

Howard

[Thalamus.]

Hi Howard,

welcome to Club vaio..

Open the E-support portal, if you do not have an e-Support account yet then click here to register, enter you registration name and password.

Once logged in select 'Manage the products you registered', then click on the + next to the model that you wish to add the extended warranty to and your serial number should appear underneath..

Click on the + next to the serial number, default should appear.

Click on the serial number again and a product details box and Add new warranty box should appear on the right, enter your warranty details into the Add new warranty box and complete the procedure.

Next time you log into E-support the warranty number you've just entered should appear under your Vaio's serial number just below the word default..

If that does not work then contact vaio-Link for further advice..