Little red cross on my speaker icon.

[christyldesley]

Hi guys,

So yeah, as the title suggests I have the little red cross on the speak icon towards the bottom left of the screen - it's seems to have been there since I opened the laptop up to clean out the fan.

The headphone jack doesn't work and I've done everything with the drivers so I know it's an internal problem.

My question is could anyone talk me through how to fix this .. 

Any help would be great,

Best regards, Chris.

[christyldesley]

Nope. 

Drivers updated, everything enabaled, must be faulty, right?

[Anonymous · Accepted solution]

No yellow exclaimation mark in device manager?  Is there any audio devices in device manager?  Such as in pic below? (on my laptop)

Something is really screwy anyhow and as you said, drivers installed, ribbon cable seated correctly. To be honest, it might be time to call it in for repairs. 

[jan2011]

Hi there

As I say:

“It’s a bit difficult to damage audio card and install drivers.

Not impossible an issue with cables.

But have you check:

-If you have disable the audio controller on Windows Device Manager

-If, most probably, you have disable the audio device.”

On Windows Device Manager,

Check one by one all Audio controllers if they are “Enable”

and then check in System Devices “Audio HD Controllers” if all enable and without problems.