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sony kdl 46w4000

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johnnis
New
September 2013
September 2013

sony kdl 46w4000

Hello my tv recently started to keep freezing the image on the right hand side of the screen while the rest of it is working properly. The right side freeze on previous frames of a videos maybe 10 or more seconds before ....
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Anonymous
Not applicable
September 2013
September 2013

Hi there

 

A couple of things to try (although interesting that its only on one side of the TV):

  1. Does this happen on one or all of the connected devices (as in TV reception/DVD's/Bluray or any device) - If its only one device, try replacing HDMI cable, if its all devices, continue....
  2. Are you on the latest firmware? 
  3. Have you tried turing the TV power off from the wall for a few minutes?
  4. Try performing a factory reset of the TV
  5. If all else fails, you may need to contact an authorised Sony Repair Centre : Here  as it may be a hardware fault.

Cheers

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Anonymous
Not applicable
September 2013
September 2013

Hi there

 

A couple of things to try (although interesting that its only on one side of the TV):

  1. Does this happen on one or all of the connected devices (as in TV reception/DVD's/Bluray or any device) - If its only one device, try replacing HDMI cable, if its all devices, continue....
  2. Are you on the latest firmware? 
  3. Have you tried turing the TV power off from the wall for a few minutes?
  4. Try performing a factory reset of the TV
  5. If all else fails, you may need to contact an authorised Sony Repair Centre : Here  as it may be a hardware fault.

Cheers

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