'Network error occurred' when trying to search internet video.

[Harriet_12_3]

Hi I have a Sony Bravia tv - i'm afraid i don't know the exact model as I didn't purchase it - a previous tenant left It hee. I have it connected to WiFi via a TP Link nano router in client mode.

When using the web browser the internet works fine but if I go into internet video and select 'search internet video' the message 'A network error occurred' appears with the options 'Retry' and 'Cancel'. If I click retry I get the same error message.

Anyone able to help?

[Mick_D]

Hi Harriet

There's a set up guide here. Depending on the model of TV, you may need to register an account with the Sony Entertainment Network before Internet Video will work.

Hope that helps!

Mick