Xperia SOLA freeze

[keps]

Hi Xperia sola is freezen after try to update SonyPC Compain frm pc to Smartphone.

What could i  do?

[_alexdon_ · Accepted solution]

Try a force restart(power button+vol up until the phone vibrates).After that,repair with sony update service.

[keps]

Hi!I've more tham 20 times to refress but still it doesn't work!!

[_alexdon_]

With sony update service?

http://www.sonymobile.com/gb/tools/update-service/

[keps]

yes with sony pc companion!Ny phone is with sony logotip all time in the screem.I conected to the pc but the pc can not detect a mobil.

[_alexdon_]

What if you try with sony update service?

[keps]

ofcourse but the program can not detected  my phone maybe I do something rong and the scrrem is locked with sony

[_alexdon_]

Do you connect with volume down?

[keps]

yes but the phone doen't sitch of adnd the program sais that i have to turn off before continue and i can't.

If i push the boton to turn off nothin happen!!!!Thanks for repy i'll try all that you say

[_alexdon_]

If power button+vol up until the phone vibrates 3 times(forced shutdown) does not work,I suggest taking the phone into service.