Urgent help please, screen completely black

[nf0809]

Hi, it happened a few times already, the screen of my phone will have pixels of colors. i think, displaying and will gradually turn black. No matter how many times I turn it off from the back of the phone with the OFF button, the screen will not show anything. I tried to restore it but it does not change a thing.

Could you help me?

Thanks in advance.

ps. sorry if it is not understandable, english is not my first language.

[Phy · Accepted solution]

Sounds like the LCD screen maybe going out. You should contact Sony Xperia support.

http://www.sonymobile.com/global-en/support/contact-us/

[Uliwooly]

I agree that seems like a lcd issue or maybe a motherboard issue

[nf0809]

okay, is there something that I can do myself?

[Phy]

You can try to repair your phone with PC Companion

[Phy]

http://support.sonymobile.com/us/tools/pc-companion/

[nf0809]

Already tried a couple of times, the first times it was okay even though it still happened but now it does not work

[Phy]

Then whatever it is the problem is a hardware issue.

[nf0809]

sorry for the lack of answer, but I got my phone repaired and it is now working perfectly. Thank you all for your answers.