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Sony Xperia Tipo ST21I2 - call log not updating and cant see new messages...

SOLVED
Sunny_1
Visitor

Sony Xperia Tipo ST21I2 - call log not updating and cant see new messages...

Hi Everybody,

My call log not updating (not appear incoming / outgoing nos) and cant see new messages even...I have this problem since yesterday 

There is missed call icon appears on home screen but in call log cant see the numbers... 

Pl help me out... 

-- Sunny

1 ACCEPTED SOLUTION

Accepted Solutions
Sunny_1
Visitor

Finally i got it.... 

It was so simple... 

Browse -

Settings - Backup & Reset - Settings reset [Resets phone to its original settings without erasing user data]

Within seconds phone restarted and supporting call log, message options.. etc.

Thanks for your sugeestions... but it was not too complicated. 

View solution in original post

11 REPLIES 11
profile.country.GB.title
Uliwooly
Expert

Do you have any antivirus? taskillers? third party phone apps, messaging apps, home launchers?

@Sunny_1

profile.country.RO.title
_alexdon_
Expert

Go to call app,tap on 3 dots and tick show call log.

alexdon
Sunny_1
Visitor

no there is no such apps in the phone... but my kid was playing games on phone and after that it occurs.

Sunny_1
Visitor

its not hidden there is call log but now it is not updating with new calls... 

profile.country.RO.title
_alexdon_
Expert

Try this: settings-apps-all,scroll down to phone app and force stop and clear data. Restart.

alexdon
Phy
Legend
Legend

Check if they are shown while on dage mode
Sunny_1
Visitor

i have tried phone app and force stop and clear data. Restart but nothing still the same

Sunny_1
Visitor

also tried reboot options.... i can see msgs / calls are there on home screen but one i chk it.... it disappears from log / inbox...