Software Update

[Mandira]

I'm not able to update my phone ... Even after installing SUS, I can't do it as SUS is not showing the option of my handset xperia u ... Kindly help me asap !!

[Uliwooly]

can you take a screenshot of SUS? it should be there

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[Mandira]

Umm ... No i can't ...

[Uliwooly]

it's simple on the top right side of your keyboard you should see something that says prtn scrn then paste on paint, or open start -> all programs -> accessories -> snipping tool

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[Mandira]

Okay ... I found xperia U option ... now please help me out with the 2nd step where i need to connect the fone to the pc with USB cable and press the volume key ... Im unable to do that ...

[Uliwooly · Accepted solution]

turn off your phone -> press and hold the Volume down key -> while still holding connect the USB cable, do NOT release the volume key, the notification LED should be on (green) keep holding until SUS tell you that you can release it

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[Uliwooly]

this might be helpful

How to backup Xperias

http://talk.sonymobile.com/thread/36355

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[Mandira]

im holding this volume button frm the past 7mins .... how much time will it take approximately ???

and how do ii come to know when to release the volume button ???

[Uliwooly]

what do you see on SUS? you need to take screenshots otherwise it's hard to help you

if this is the first time you are using SUS or PCC you need to restart your PC, also it'll be wise to turn off your antivirus and/or firewall as this create issues with SUS / PCC

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[Mandira]

Phew !! Restarting the pc helped !! Just a few more minutes and dowload will complete ...