random reboot and apps opening

[jim40]

My phone has been randomly rebooting itself for a while now.  It does it frequently, sometimes 3-4 times in a row.  What is going on?

Also, it opens the browser and playstore randomly as well and I get some spam thing.  This is chewing up data. 

I ran an anti-virus but it doesn't find anything.

Help!!

[Uliwooly]

@jim40

Do you experience the same without the SIM and SD cards?

[jim40]

how do I clear the cache?

[xavinux]

Hi @jim40

From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings -> Apps.
3. Swipe to the All tab.
4. Find and tap on app you want to clear cache to.
5. Tap Force stop -> Clear data.
6. Restart the phone.

[jim40]

I never tried without cards

[Uliwooly]

@jim40

test it and report back.

[jim40]

ok, so deleting apps and clearing the caches seems to be working so far.  I will be back if it keeps rebooting.

Thanks for your help!!!!

[Uliwooly]

@jim40

Great, keep us updated. 

[xavinux]

Hi @jim40

Glad to read this, keep us updated please.