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PC Companion cant detect my phone

aki1983
Visitor

PC Companion cant detect my phone

I have a Dell i5 laptop running windows 7 64 bit version. when i connect my xperia sp sony pc companion cant detect my phone and the phone does not charging as well. I tried by re installing PC companion but didnt work. 

I tried via sony update service as well but the same thing it also cant detect by phone. 

This is a real headache since i cant trabsfer anyfiles between pc and phone and cant update as well. 

Please somebody help...

7 REPLIES 7
profile.country.RO.title
_alexdon_
Expert
GreekXperiaSp
Contributor

when you connect your phone to pc using Pc Companion your phone must be unlocked..try this
aki1983
Visitor

Wow that was simply amazing..it works....thanks mate...

GreekXperiaSp
Contributor

Glad i helped you...
luwee
Visitor

Hi, my purpose for the PC Companion is to repair my Xperia M2. When I turn it on, it appears to boot but will end up just showing a "dead android logo".

And so I connected my phone to my pc, red light turns ON but PC Companion won't detect it.

Thanks!

gelocardz
Visitor

i have a problem with my sony xperia z5 premium dual cannot be recognized in my sony companion 

ehab101011965
Visitor

Re: PC Companion cant detect my phone