My status bar won't pull down and I can't use the search/menu buttons at the top of sony/stock apps

[theKieranosaur]

Hi. I recently bought a Sony XPERIA SP and have been using it for a week. Yesterday I turned on my phone to download an app and the search/menu buttons at the top of the screen in the play store wouldn't work. I tried using the buttons that appear at the top in Walkman, Album, and Messaging, and they didn't work either. I then received a text and swiped down on my notification bar a few times but that wouldn't work either. Weirdly, the notification bar will only pull down in landscape mode. Help please?

[KSRS]

May you help?
I don't want to reset my phone, I want to discovery which app caused this problem.

Thanks

[G72]

Guys download apps "Notification drawer" it relle helps alot

[Giebytes]

Same problem.. Download status bar shake opener, it works nicely.

[Nunzio]

HI, I have the same problem too. And it's the touchscreen that doesn't work in fact if you try to draw something you can clearly see what areas are damaged.
I try to contact the assistance but no answer for now.
Someone have fix the problem?

[joanhg]

Mine is definitely NOT water damaged.  Sony gave me software fixes, nothing worked, have done factory re-set, and all other fixes suggested on this forum.  Obviously a problem with the recent update, but Sony won't admit any connection.

[joanhg]

This actually works, unlike any solutions Sony suggested.  Annoying to have to open an app and then rotate the phone, but at least it works!  After all the other suggestions, Sony just wanted me to open a "pay as you go" service call with them...Not a chance - it's obviously a problem caused by an update, not paying them to fix their own problem!  Thanks for the help!

[Jonny68]

Same issue experienced with my Sony Xperia.. It gradually righted itself until after about 2 weeks it was working fully again.. I think water/moisture damage may have contributed but I can't be sure. .what I do know is that the problem has started again recently and I can only access the bar in landscape 😡