Can't remove T2 Ultra screen lock PIN

[TracyF]

Hi everyone,

I love my T2-- except for this problem:

I added a PIN, temporarily I thought, and then have no way to remove it. Under security-- "clear credentials" is grayed out. Under the PIN area, I'm asked to enter it, but there's no where to undo it?

Is there any way to fix this short of a reset? It seems a bit drastic & this issue has been around for a ong time, as I Googled it for answers...why hasn't it been fixed?

Thanks for your assistance!

Currently on 19.0.D.0.253

[TracyF]

@uliwooly

Thank you. I tried this once & it didn't work. So, I decided to "try, try again" & this time-- it worked!!!

Now, I'll be sure to spread the word.

Cheers

[Uliwooly]

@TracyF

Awesome  

[TracyF]

Hey,

It only takes one...

I field computer issues on a daily basis. I've gotten to know how to discern what is likely to work vs. so convoluted, I know it's an elaborate guess- lol.

Your idea seemed good- but failed. No idea why it worked the 2nd time, but that's the nature of computers, yeah?

Thank you, for a clear & consise way to fix the lock screen issue- very appreciated.

I'm now awaiting the upgrade of the OS & hoping that all goes through.

Please do enjoy your holidays- whatever they might be,

[Uliwooly]

@TracyF

Thank you, likewise 

[TracyF]

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@uliwooly wrote:

@TracyF

Thank you, likewise 

---

Slightly off-topic, but I now cannot write (or should say, some apps) to SD card? Upon Googling, I see this is a major issue. Without reading to the ends of the internet, is this still not addressed? Specifically, I'm self-employed & take calls on my T2 which I then use an app to store a "note", called CallerNotes. I also noticed Pixlr Express not able to save...?  Error EACCESS, permission denied.

Thinking of going back to the old OS.

[Uliwooly]

@TracyF

Yeah apps to SD are not that great, Google keeps trying to kill the SD card, so although Google has enabled apps to SD card, its quite limited.

[TracyF]

Well, I made a complete backup of the phone before I upgraded- I'm assuming I can load that to get back to where I was? I hope?

Oh! And if some apps were stored on SD, is it still okay to remove it during back-up & restore? I don't trust the mobile to not ruin my SD data.

In the meantime, since that last note- more issues. I figured out a work-around for the SD bit- at least for the most part.

Next, I couldn't get connected to Google to add my account (kept saying I had updates but then wouldn't connect?).

Then realized my hotspot tethering was offline! Fixed that & finally (been all over the net looking for crumbs) managed to get to the point where I was offered, through Play, to login. At that point, my phone says Google play services needs to update, but then errors out with: can't get a server...  

This is, honestly, the most grief I've had in a very long time! And that's saying something because I do Windows repairs & service for a lot of elderly folks. I've spent half a day & it's still not quite right. **bleep** happened to Android?? I've totally lost confidence in their OS. And SD cards are one of the things that puts them ahead of Apple-- they'd be very silly to remove it. Imho

Enjoy the rest of your weekend!

[Uliwooly]

@TracyF

Android can't create backups like iOS devices, at least not now. 

If you have apps on the SD card and you unmount it you will have to re-download the app again. 

Settings > apps > all > play store > clear data 

[TracyF]

Hi Steve,

I created the backup with Sony's PC Companion. I sent it to my PC so I'd have that to rollback to if need be.

As far as "clear data", I think I must've done that a hundred times last night (early a.m.) to fix Google Play (Services) & restore everything to a working condition! I just hope I've gotten it all stable. I guess I'll have to open & use each app to verify-- then, I'll make a new, second image with SPCC.

Cheers!

[Ahmeddaras]

I have the same proplem and I remember the pattren put I could not change it to swipe
I need help plz...
If any one have any information how could to change it tell me plz..
And thank you for your help