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N2700W bdv freezing

N2700W bdv freezing

My unit is stuck; the display is flipping between “BT” and “ready” but I can’t change function - on the tv screen it is saying it’s pairing with a searching wheel - nothing works on the remote and only the volume switch works on the unit

 

1 REPLY 1
Anonymous
Not applicable

Hi Juliette, sorry to hear you device is not responding. There is a short help article about it here, which recommends installing the latest firmware. If you haven't done so already, you can download it here