Join now - be part of our community!

Yesterday I downloaded the new Office 365 for home for the family.

KitGibbs
New

Yesterday I downloaded the new Office 365 for home for the family.

Windows 10/ But some word files don't open normally, after a few seconds an error is issued and everything is closed. Tried to rearrange the office, the problem is not solved. In the technical support give stupid advice - remove the antivirus or reinstall Windows. Help, surely no one had such a problem!

Tags (1)
2 REPLIES 2
profile.country.GB.title
atapes
New

I just use hotmail, as with hotmail.com you get all the office suite in the cloud free just look at your inbox next time, nothing to install and works fine!

There are some ways word repair, as only my opinion and some other familiar MS Specialists… It is the guide in the following or resources that suggest Microsoft Company

https://support.microsoft.com/en-us/help/316951/how-to-recover-a-lost-word-document
https://support.microsoft.com/en-us/help/893672/how-to-open-documents-by-using-the-open-and-repair-f...
https://word.recoverytoolbox.com/

You could try Open Office Writer program. In the wiki it said that it's recovered corrupted Word documents that MS Word couldn't recover. It's a long shot, and I doubt it'll work, but it's free to try.

Try inserting the .RTF into a new Word document. To do this open Word and click INSERT -->FILE and point to the RTF file. Also try opening in Notepad by right clicking the file and selecting "Open With" and select Notepad from the list of programs.