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unable to log into store from t1

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thomasn75
Visitor

unable to log into store from t1

I was helping my father in law the other day setting up his t1 so that he can buy books from the reader.


updated firmware, created account on reader store and authorised reader and computer. bought book on computer and realise i can transfer it using reader store.


the problem is that he is not very technical so i want him to be able to buy books on device(or i can buy books using his account on the computer and he can them download them from purchased content on reader).


the problem is that when i try and log into his account on the reader it keeps telling me login details are wrong. i have reset password which doesnt help.

I did wonder if it was something to do with the new reader store in the uk. went home and can log in fine on my t1.


anyone else had this problem? or any advice?


thanks

thomas

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