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Sony BRAVIA A90J - sorry something when wrong

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Tisho91
Explorer

Sony BRAVIA A90J - sorry something when wrong

Hello, only when I open Youtube APP and try to search for anything with voice assistant and the response is always: sorry, something went wrong (in a Spanish accent). I tried clear youtube app cache and data - did NOT help.

Does anyone has the same problem like me and is there any solution is so annoying, thanks. (when use voice assistant not in youtube its ok)

2 REPLIES 2
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Griffin_door
Specialist

Assuming from what you've said that it's working just fine on other apps, you need to make sure that the language through the settings on the app itself is set to English as well as on the TV itself, you might wanna check this link:

https://helpguide.sony.net/tv/iaep1/v1/en/07_12.html?hl=language

As well, make sure that the software on your TV and the App itself is up to date:

https://helpguide.sony.net/tv/iaep1/v1/en/08-01_02.html?hl=software

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Tisho91
Explorer

Thanks very much it helped