Software download

[Rosko011]

Hi guys am a newbie on this forum and experiencing a problem with the recent software down load for my new 55" 85c tv,sometimes when trying to switch tv off it freezes up anf

d won't switch off,I have to switch main power off.Has any other person experienced this problem?

[Anonymous]

Hi there

As you are experiencing issues after a firmware update, it is advisable to do a factory reset.  This can clear many random or weird 'gremlins'.  See instructions: HERE

Cheers

[Rosko011]

Thanks,but will the reset get rid of the recent firmware update?

[Anonymous]

No, the firmware will stay.  Any customised settings will be reset though.  You would need to re-setup the tv again.

[Rosko011]

I am today experiencing another gremlin in the latest fw download.when watching tv notice comes up that there is no internet connection and then there is a net connection this keeps coming on every so often and is rather annoying.Does anybody else have this problem?