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KD-49XE8396 and SkyQ

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firthy76
Explorer
Explorer
January 2018
January 2018

KD-49XE8396 and SkyQ

Hello all I've decided to go for the XE8396 and send the 7002 back! 

 

Any advice on the best HDMI to attach SkyQ to?  When i tested the 7002 none of the menu funcitons came up when i was in Sky, this was through HDMI1. I could see HDMI 3 had Arc as well, not sure what that is? 

 

I'd really like to be able to see th emenu to play with the sound and picture when i'm in Sky... 

 

Thanks

Rory 

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LightFoot
Specialist
January 2018
January 2018

@firthy76 wrote:

Hello all I've decided to go for the XE8396 and send the 7002 back! 

 

Any advice on the best HDMI to attach SkyQ to?  When i tested the 7002 none of the menu funcitons came up when i was in Sky, this was through HDMI1. I could see HDMI 3 had Arc as well, not sure what that is? 

 

I'd really like to be able to see th emenu to play with the sound and picture when i'm in Sky... 

 

Thanks

Rory 

Hi @firthy76. If it helps I have Sky Q connected direct to HDMI 2. Assuming you have a 2TB box and you subscribe to Multiscreen you should make sure you have Enhanced HDMI signal format in External inputs. Use the Action Menu on the TV Remote to play with sound and picture while watching Sky Q. ARC = Audio Return Channel used to connect your TV to a soundbar or amplifier. Note the above is probably the same on the 7002. 

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