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Firestick & Picture Mode issues

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cyprus-dodger
Explorer

Firestick & Picture Mode issues

Firestick & Sony KD-55XD8599 since last software update my Picture Mode box is greyed out cannot select different modes ie Cinema etc. when using HDMI Firestick input.

12 REPLIES 12
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cyprus-dodger
Explorer

Hi Lightfoot & all the other guys who help with advise and Info - I did the upgrade to v5.457 as suggested went perfectly, after the  upgrade checked the Picture Mode and had the same greyed out boxes so when back into the Firestick settings and finally discovered the reason for this ....... in the Dynamic Range Settings section the HDMI setting was in "Always in HDR" I changed the setting to the only other setting available "Adaptive" and that sorted it immediately I got back my Picture Mode function. 

Thanks so much for being patient with me I really do appreciate your help.

Regards from Sunny Cyprus

Roger

Tags (1)
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LightFoot
Specialist

Hi @cyprus-dodger   I'm glad that you are sorted. My guess was right 😀

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SkyNet404
Specialist

Glad to know it's resolved mate! Just mark your answer as resolved so that people can find it easily if they're suffering the same fault, cheers.