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Blank Screen KD-49XE7073

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Bubbles66
New

Blank Screen KD-49XE7073

Turned my TV on and the screen is blank but I can receive sound. TV less than a year old. Any ideas on how I resolve this? 

1 REPLY 1
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LightFoot
Specialist


@Bubbles66 wrote:

Turned my TV on and the screen is blank but I can receive sound. TV less than a year old. Any ideas on how I resolve this? 


Hi @Bubbles66.

 

As the TV is less than one year old you need to contact the Retailer you bought it from. Failing that you could try Sony Support. https://services.sony.co.uk/supportmvc/en/Contact/Email?pdp=kd-49xe7073&cat=lcd-tvs-xe70xx_x70xxe_x7...

 

You should note that you do not have an Android TV. It is Linux.